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By E-mail: For general questions and inquiries please e-mail us at: info@NancyProtectz.com To inquire about a specific order already submitted, e-mail us at: orders@NancyProtectz.com For all other customer service inquiries e-mail us at: customerservice@NancyProtectz.com
By Phone: Monday-Friday 9 a.m.- 5 p.m. EST We can be reached toll-free at: 1-866-939-3769
Snail Mail: Furniture Sox, LLC 2430 Vanderbilt Beach Rd. #108-296 Naples, Fl. 34109
Communication: It is easier for us to communicate by e-mail so we can work late at night without keeping you up late at night. Please help us to serve you better by including your name, the date of your order and the product you ordered in your messages and e-mails to us. This will save us time in tracking your orders.
Policies: 30 day return or exchange policy. Returns in new, unused condition in original packaging will be accepted. Please include your packing slip and write on the packing slip exactly what you want us to do. Returns should be sent to the above address. Attn: Returns and Exchanges. If you purchased using a credit card then that same credit card will be credited upon receipt of the product. Sorry, shipping charges cannot be refunded.
Sales Tax: (Fl. only) Furniture Sox, LLC charges sales tax only for orders shipped to Florida. Recipients of orders shipped to other states are responsible for complying with applicable state and local tax laws.
Privacy: We don’t share your information. When you shop at www.NancyProtectz.com any information that you share with us to assist us with filling your order is kept private. We don’t sell or share any of your information with any company or agency.
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